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What puma77 Does With Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, or contact our support team.

Account data handled securelyLocal e-wallet transactions coveredYour access rights applyContact us to update or remove data
puma77 What puma77 Does With Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We keep your data under SSL encryption across every page, including the payment flow where your GrabPay or Touch 'n Go eWallet transaction is processed. Account passwords are stored as hashed values — we cannot read them, only you can reset them. Here is how each area of data handling works in practice.

Account Security

Login sessions use device-level verification. If a new device tries to access your account, an OTP is sent to your registered number before access is granted.

Cookie Use

Session cookies keep you logged in as you move between the slots lobby and live tables. Analytics cookies are anonymised and do not identify you personally by name.

Payment Data

Transaction records for Boost, GrabPay and DuitNow deposits are stored on our side for account reconciliation only. We never store your full e-wallet PIN or password.

Data Retention

Active account data is held for the life of your account. After closure, records are kept only for as long as local legal obligations require, then deleted.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, get in touch through any of the channels below. Our support team handles data requests alongside general account queries, so you do not need a separate process — just tell us clearly what you need and we will act on it.

Live Chat Open the chat icon in the lobby at any time. For data requests, state your account username and the specific information you want us to review or remove.
Email Support Send your data request to our support address. Include your registered email and a brief description — we aim to acknowledge requests within one working day.
Account Settings Some data updates — like your contact number or linked e-wallet details for Touch 'n Go eWallet or Boost — can be changed directly inside your account settings page.

Common Questions About Your Data on puma77

These are the questions we hear most often about how your personal data is handled. If your question is not covered here, our live chat team can walk you through the specifics of your own account.

We collect your name, email address, phone number and the payment method you register — such as Touch 'n Go eWallet or Boost. Device and session data is also logged automatically for security purposes.

Yes. Send a data access request via live chat or email with your account username. We will compile and share the data we hold on you, subject to any legal restrictions that apply under local law.

We only share data with payment processors — like GrabPay, DuitNow or FPX — to complete your transactions. We do not sell your data or pass it to advertisers or unrelated third parties.

Contact our support team through live chat or email and request account closure along with data deletion. We process deletions in line with local legal retention requirements before permanently removing records.

Transaction records from Boost, Touch 'n Go eWallet and other payment rails are kept while your account is active and for a period after closure as required by applicable local law, then deleted.

The new wallet details replace the old ones in your account. Old payment identifiers are removed from active records. You can update your linked wallet directly inside account settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.